PRIVACY POLICY FOR GO PROPERTYHOP

Effective Date: 29th September, 2018

GENERAL

We at Go PropertyHop, a DBA of iSmart Realty & Investments, Inc (referred to as “Go PropertyHop, “we”, “us”, “our”) are committed to the safekeeping of any personal information our client (referred to as “you”) entrust to us. We are also committed to transparency regarding what information we collect from you and how we make use of it. In line with these commitments, we provide this privacy policy to inform you of how we collect, use and share information when you visit our website, use our mobile apps and/or when you sign up for any of our services (“Services”).

This Privacy Policy may be updated from time to time to reflect changes to our information collection, storing, processing and sharing practices. We therefore encourage you to visit this page frequently to review our most current policy to remain up to date.

We collect certain information from you when you visit our website and/or use any of our Services

Why we collect information from you and what we do with the information:

    • To render our Services to you effectively.
    • To furnish you with information upon request.
    • To optimize our Services, information we collect helps us provide you with improved & personalized Services, e.g. to serve you content and/or features (including ads) that match your profile and/or interests. Information we collect also helps us to monitor and analyze user usage and trends.
    • To help you to easily locate and connect with our products and/or services, including inviting your friends to use our Services, and to help your friends communicate with you.
    • To enable communication with you via email, notices, messages such as SMS, push notifications and other available means.

 

  • For other purpose(s) specified prior to information collection.

 

Information we collect from you includes:

  • Registration and Profile Information: This includes, but is not limited to: your name, email address, a password you chose during registration, your physical address, your phone number and other additional information such as a profile picture, and gender preference. We request for this information when you use our products and/or sign up for any of our Services.
  • Contacts: This includes information such as: contact names, phone numbers, email addresses, pictures, notes, social media handles and other information (if available) we collect from your computer or mobile device with your permission.
  • Information You Share: This includes information and/or other content that you post using our Services. Examples of such information includes but is not limited to: information about yourself, your property, locations, reviews and recommendations, text, photos, and videos. Additionally, we also collect information on actions that you take on our website and/or while using our Services (e.g. adding, editing, commenting on content and/or connecting to third-party apps). We collect this regardless of how you post it: whether directly to our Services or via a third-party service.

Furthermore, we may receive additional related data (metadata) such as the time, date and location of where you used our Services, third party services or when you captured the photo/video.

  • Other Services: This includes information we receive when you choose to link social media and/or other third-party accounts and applications with your Go PropertyHop account, information in this category also includes a token used for identity authentication between these accounts.
  • Communications: This comprises of communication via messages between you and other users of our Services. We receive these as well as other communication (relating to our Services) that occurs between you and Go PropertyHop.
  • Payment Information: We may collect financial and billing related information that includes, but is not limited to: credit card details and bank account information. However, for products and services purchased and/or transacted via third parties, we are not responsible for the policies and practices they apply.
  • Information from other sources: This refers to information about you and/or your property which we may receive from other sources. We may also include you in other features.
  • Usage Information: This refers to information we collect when you use our website and/or Services. Examples of this kind of information includes but is not limited to: (i) how you interact with our website and/or services as well as with other users of our Services and third-party applications information. (ii) actions you take on our Services and (iii) your device information such as unique device identifiers, IP address, mobile carrier or wireless service provider, OS information, browser type and preferred language.
  • Location Information: We receive information on your location if you provide it to us e.g. from the GPS coordinates of your computer or mobile phone. You may, however, configure your OS settings to prevent us from receiving these details.
  • Cookies and Other Tracking Technologies: We serve your computer and other devices (mobile phones, tablets etc.) you use in accessing our website with small files called “cookies” as well other tracking technologies. These help us to collect certain information such as when you visit our website and/or mobile app. Cookies we may use include: session cookies, persistent cookies and other tracking technologies, we use them to better understand how users interact with our Services, monitor usage by our users, monitor web traffic routing on our services and to improve our Services. Most Internet browsers accept cookies by default; you may, however, set your computer browser preferences to reject cookies (this may preclude your use of certain parts of this website) or to prompt you before accepting cookies.
  • Subscription Information: This refers to additional information such as subscription start and expiry date and whether or not a subscription resulted from a particular promo. This stipulation, however, applies only to our premium users.

Sharing of user information:

We will not share your information except in the instances described below:

  • Sharing with related or third parties: To effectively provide you with certain products and/or services, we may share information you supply us with other related or third parties.
  • Third Party Applications: Should you wish to connect our Services with other third-party applications and/or services, we may share your information (personal information, location etc.) with them to connect them to our Services.
  • Service Providers and Other Third Parties: We share your information with other third parties such as service providers whom we work with to perform functions and process user data on our behalf. Service providers have access to your personal information only so that they can use this information to perform services on our behalf; they are obligated not to disclose it or use it for any other purposes. We,  however, are not responsible for any additional information you provide directly to any third party. Also, some third parties and service providers (e.g. analytics) may, over time and across different websites, gather information about your activities. We are not responsible for the actions of such third parties.
  • Additional Sharing of your Information: With your consent, we will also share your information with our corporate affiliates.
  • Lastly, we will disclose your information if compelled to do so by law or at the request of a law enforcement agency or governmental authority under local, state laws.

Accessing and Modifying your Personal Data

You can access and/or modify certain profile information or delete content you have posted through our Services.

Should you decide to disable or close your account, we will log you out of your account and stop sending you push notifications; we would, however, still keep your information in case you decide to reopen your account in the future.

Preferences

We may provide you with settings that allow you to adjust your sharing preferences. Please carefully use our Services and review your account settings.

Our settings may also allow you to adjust your communications preferences. If you do not wish to receive promotional messages from Go PropertyHop via email, text, push notifications or post, you may opt out by following the “unsubscribe” instructions in those messages. If you opt out however, you will still receive non-promotional emails from us about your account and our Services.

Sharing your Information with Other Businesses

Some features of our services may enable you to make inquiries or requests to other businesses directly or through us. We store these messages and information you send to us or to the other businesses for several purposes: Service optimization, making recommendations, and ad personalization. We may also provide your personal information (name, address, phone number etc.) to other businesses to facilitate your request (e.g. making reservations, appointments etc.). We also share information we collect as described in this Privacy Policy.

International Users

For our users outside the United States who provide information to us, we may transfer your information to the United States or other countries (any other country or countries in which we operate) and process it there. By using our website and/or Services, you agree to this collection, transfer, use, storage, and disclosure of your information as described in this Privacy Policy.

Children

We do not render Services to children under the age of 13, and do not knowingly collect information from children in this category. If, however, we discover that we have collected personal information from children under the age of 13, we will delete such information.

Protection of Personal Information

We take every reasonable step to protect your personal information from loss, misuse, disclosure and unauthorized access, alteration, and destruction. Please be aware however, that despite our efforts, no security measures are perfectly impenetrable and no method of data transmission can be guaranteed against any and all types of interception.

Policy Changes and Contact Information

Any information that we collect from you is subject to the Privacy Policy effective at the time such information is collected. We also review and/or modify our privacy policy from time to time so you are therefore responsible for regular visits to this page to review the latest Privacy Policy.  We may in some cases send you an email or other forms of notification on any update(s) to our Privacy Policy.

By visiting this website and/or using any of our Services, you agree to be bound by the Privacy Policy in effect. If you, however, do not accept any part of the Privacy Policy, kindly leave this website and/or cease use of any of our Services immediately.

For questions on our Privacy Policy and/or the way we handle personal data, kindly contact our Admin department via any of the contact details available on our “Contact Us” page.